Aftermarket Consultant
Wakeling Automotive
POSITION TITLE:
Aftermarket Consultant
DEPARTMENT:
Sales
LOCATION OF THE ROLE:
Campbelltown
EMPLOYMENT TYPE:
Full Time
OVERVIEW OF THE COMPANY:
Wakeling Automotive is made up of over 350 employees across 10 locations located in both the Macarthur region, the Southern Highlands and the Illawarra region. Wakeling Automotive has 16 new car franchises across Paul Wakeling Motor Group, Camden Valley Motors, Moss Vale Motor Group, Allan Mackay Autos, Wollongong City Motors, Shellharbour City Motors, Mercedes-Benz Wollongong and 8 used car locations. In 2017, 2018 & 2019, Wakeling Automotive was recognised at the NSW Business Chamber Macarthur Region within several categories such as “excellence in workplace inclusion” & “excellence in business”. Our latest achievement, in 2021, saw us awarded the Outstanding Employer of Choice at the WSABE Awards. These achievements are testament to the culture and environment that is working at Wakeling Automotive.
OVERVIEW OF THE ROLE:
We are now looking for a career minded and goal orientated individual that wants to start their career or carry on their existing career as a Customer Care Consultant.
REPORTING TO THE CUSTOMER CARE MANAGER YOUR DAY TO DAY DUTIES INCLUDE BUT NOT LIMITED TO:
Aftermarket Consultant
DEPARTMENT:
Sales
LOCATION OF THE ROLE:
Campbelltown
EMPLOYMENT TYPE:
Full Time
OVERVIEW OF THE COMPANY:
Wakeling Automotive is made up of over 350 employees across 10 locations located in both the Macarthur region, the Southern Highlands and the Illawarra region. Wakeling Automotive has 16 new car franchises across Paul Wakeling Motor Group, Camden Valley Motors, Moss Vale Motor Group, Allan Mackay Autos, Wollongong City Motors, Shellharbour City Motors, Mercedes-Benz Wollongong and 8 used car locations. In 2017, 2018 & 2019, Wakeling Automotive was recognised at the NSW Business Chamber Macarthur Region within several categories such as “excellence in workplace inclusion” & “excellence in business”. Our latest achievement, in 2021, saw us awarded the Outstanding Employer of Choice at the WSABE Awards. These achievements are testament to the culture and environment that is working at Wakeling Automotive.
OVERVIEW OF THE ROLE:
We are now looking for a career minded and goal orientated individual that wants to start their career or carry on their existing career as a Customer Care Consultant.
REPORTING TO THE CUSTOMER CARE MANAGER YOUR DAY TO DAY DUTIES INCLUDE BUT NOT LIMITED TO:
- Promoting a range of aftercare products to new and existing customers
- Providing outstanding customer service to enhance the buying experience for all customers
- Work collaboratively with the cars sales team and F&l team
- Liaison with technical colleagues to ensure vehicles in preparation have relevant products applied
- Preparing warranties and necessary paperwork for customers
THE SUCCESSFUL APPLICANT MUST HAVE:
- 2 years previous experience in this role
- Customer Service experience - essential
- Have excellent verbal and written communication skills including a high level of computer literacy and exposure to Microsoft Office
- Have rights to work in Australia
- A current Australian driver's license